In a creative process, divergent thinking needs to be stimulated to generate novel ideas; yet these ideas must be synthesized to produce something valuable. Hence to foster creativity in developing IT products, creators need to manage the tension between novelty and value. Since the forces affecting the novelty-value tension often exist outside a creator's group or organization, we apply organizational ecology theory to propose an industry-level, ecological model for understanding the novelty of IT products.
Information accessibility problems include diverse types of human- and system-driven barriers that make it difficult for individuals to access desired information. These issues have been studied in two main streams: (1) a human-centered view based on the understanding of individual-level characteristics such as physical impairment and economic status, and (2) a technology-focused view that emphasizes system-based factors such as the information filtering techniques and interface designs.